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Bexar County SMWBE Program Annual Stakeholder Survey
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1)  Tell us about yourself:
 
Email:
First Name:
Last Name:
Title:
Company:
Street address:
City:
State (US):
Zipcode (US):
Country:
Time zone:
Phone:
Fax:
 
2)  What is your primary area of expertise?
 
Commodities  Professional services  Non-professional services 
Construction  Other 
 
3)  Within your primary area of expertise, what in particular do you provide?
 
 
4)  Have you registered with the Bexar County on-line notification (Electronic Purchasing) system?
 
Yes  No 
 
5)  Have you completed a Bidders List Application to do business with Bexar County?
 
Yes  No 
 
6)  How often do you receive notices to submit bids or quotes to Bexar County?
 
Weekly  Monthly  Quarterly  Yearly  Never 
 
7)  When was the last time you submitted a bid/quote to Bexar County?
 
< 1 month ago  1 - 6 months ago  6 - 12 months ago  > 1 year ago 
never have 
 
8)  When was the last time you received a contract or purchase order from Bexar County
 
< 1 month ago  1 - 6 months ago  6 - 12 months ago  > 1 year ago 
never have 
 
9)  Have you encountered obstacle(s) in doing business with Bexar County?
 
Yes  No 
 
10)  If you have encountered obstacles in doing business with Bexar County, please explain.
 
 
11)  What assistance have you received that is worthy of note?
 
 
12)  Why did you seek certification as a Small, Minority, Woman, Veteran, and/or Disadvantaged Business Enterprise?
 
 
13)  Has becoming certified met your business expectations?
 
Yes  No 
 
14)  Please expain why becoming certified has/has not met your business expectations.
 
 
15)  Indicate the certifications you have sought through the South Central Texas Regional Certification Agency (SCTRCA):
 
Small  Minority  Woman  Disadvantaged  Veteran 
Disabled 
 
16)  How long did it take for you to get certified?
 
< 1 month  1 - 6 months  6 - 12 months  > 1 year 
Have not applied 
 
17)  Do you feel your application was processed on a timely basis?
 
Yes  No 
 
18)  If you have chosen NOT to be re-certified with the SCTRCA, please tell us why:
 
 
19)  What other public or private sector agencies have certified your business?
 
State HUB 
TX DOT DBE 
Small Business Administration (SBA) 
Central & South Texas Minority Business Council (CSTMBC) 
Other 
 
20)  How can the SCTRCA improve its certification process and service?
 
Streamline the application process 
Provide advance notice for renewal by post card 
Work with other agencies to certify 
Post procurement opportunities 
Provide space for technial and financial assistance 
Provide more training 
Sponsor a mentoring program 
Sponsor Networking events 
Other 
 
21)  If you selected Other, please explain how SCTRCA can improve its certification process and service.
 
 
22)  Do you feel that certification has affected your ability to obtain business when bidding on public/private sector contracts?
 
Yes  No 
 
23)  Please explain the impact certification has/has not had on your ability to obtain business?
 
 
24)  Do you receive notices to submit bids/quotes on projects with, or supplying services or commodities, to SCTRCA member agencies?
 
Yes  No 
 
25)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- BEXAR COUNTY --
 
1  2  3  4  5 
 
26)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- CITY OF SAN ANTONIO --
 
1  2  3  4  5 
 
27)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: --SAN ANTONIO WATER SYSTEM --
 
1  2  3  4  5 
 
28)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- VIA METROPOLITAN TRANSIT --
 
1  2  3  4  5 
 
29)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- ALAMO COMMUNITY COLLEGE DISTRICT --
 
1  2  3  4  5 
 
30)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- SAN ANTONIO HOUSING AUTHORITY --
 
1  2  3  4  5 
 
31)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- BROOKS DEVELOPMENT AUTHORITY --
 
1  2  3  4  5 
 
32)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- SAN ANTONIO RIVER AUTHORITY --
 
1  2  3  4  5 
 
33)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- AT&T CENTER --
 
1  2  3  4  5 
 
34)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- UNIVERSITY HEALTH SYSTEM --
 
1  2  3  4  5 
 
35)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- EDWARDS AQUIFER AUTHORITY --
 
1  2  3  4  5 
 
36)  Using the following rating scale (1-Often, 2-Sometimes, 3-Once, 4 - Never, 5-Didn't know they were a SCTRCA member,) please indicate how often you received notices to submit bids/quotes from: -- PORT SAN ANTONIO --
 
1  2  3  4  5 
 
37)  Would you attend a public forum to discuss the SMWBE Program issues with Bexar County officials?
 
Yes  No 
 
38)  What programs, seminars or workshops would you like to see implemented that would help you to do business with Bexar County?
 
How to do business with Bexar County  Access to capital/business finanancing 
How to find good employees  Certification 
Contracting opportunities  How to collect your money 
Successful bid and bid packaging  Obtaining insurance/bonding 
Other 
 
39)  If you selected Other programs, seminars or workshops, please explain.
 
 
40)  Do you plan to attend the 8th Annual Bexar County & City of San Antonio Small, Minority, Women and Veteran Business Owners Conference in Wednesday, December 10, 2008?
 
Yes  No 
 
41)  What comments or suggestions would you have for the Bexar County SMWBE Program Office to enhance your efforts in participating in our procurement process?
 
 
42)  Please provide any additional information that you feel is necessary for Bexar County to evaluate the SMWBE Program and its service impact to the County's purchasing process.
 
 

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